Booking Conditions

Availability

Please email or phone us to check availability before completing the booking form and sending or faxing it to us.

tel: 0709 239 7661  fax: 0207 681 3309 (24 hrs)   email: bookings@holidaysinpollensa.com

Deposit

Your booking is confirmed on receipt of the signed booking form and a 25% deposit towards your chosen accommodation. We will then send out a confirmation invoice and it is at this time that a valid contract comes into existence between us.

The full payment is due eight weeks prior to the start of the holiday. All bookings less than eight weeks in advance are payable in full at the time of booking.

Methods of booking

are as per the options on our booking form. We particularly appreciate payment by deposit into our UK bank account, or payment by debit card.

Insurance

In your own interest, it is an essential condition of booking that you are insured. Our booking form has several suggestions on where you can easily purchase a standard travel insurance policy.

Insurance covers you against having to cancel for any good reason, as well as for sickness, losses and all the usual risks.

Cancellation

Cancellations must be in writing. Deposits are non-refundable. The following charges will apply in the event of cancellation:

35 days prior to departure: 50% of full rental price will be retained by Holidays in Pollensa
21 days prior to departure: 75% of full rental price will be retained by Holidays in Pollensa
14 days prior to departure: 100% of full rental price will be retained by Holidays in Pollensa

Should you find it necessary to alter your booking we shall make every effort to assist you, to an alternative week/weeks within the 2008 Holidays in Pollensa calendar. There will however be a £40 administration fee.

Breakages

Please report breakages to our local contacts immediately and arrange to make appropriate payment locally to cover the cost of replacement. We also reserve the right to charge for damage or breakages not reported and discovered after your departure.


Other

We cannot accept liability for events beyond our control; loss of or damage to your personal property; medical conditions developing during or after your holiday. Your holiday travel insurance policy should cover these and other contingencies. Should for unforeseen circumstances your booked accommodation become unavailable, we will always make arrangements to place you in accommodation of equal or higher standard at no further cost to yourselves.


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